Privacy Policy

1. Information We Collect

We may collect the following categories of information when you interact with our website or services:

• Contact information you provide directly, such as your name, email address, and phone number when you fill out a form or contact us.
• Account and usage information, including data you submit when using our planning tools, such as financial inputs you choose to enter for the purpose of generating reports or projections.
• Technical information, such as IP address, browser type, device identifiers, and pages visited, collected automatically through standard web technologies.
• Communications you send to us, including support inquiries and feedback.

2. How We Use Information

We use the information we collect for purposes that may include:

• Providing, operating, and maintaining our website and services;
• Responding to inquiries and providing customer support;
• Improving, personalizing, and expanding our website and offerings;
• Communicating with you, including sending updates or administrative messages;
• Monitoring usage and detecting, preventing, or addressing technical issues or security concerns;
• Complying with applicable legal obligations.

3. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to recognize your browser, remember preferences, and understand how visitors interact with our pages. You can typically adjust your browser settings to refuse cookies or alert you when cookies are being sent, though some parts of the site may not function properly without them.

5. How We Share Information

We do not sell personal information. We may share information in the following circumstances:

• With service providers who perform functions on our behalf, such as hosting or analytics, under appropriate confidentiality obligations;
• To comply with a legal obligation, court order, or governmental request;
• To protect the rights, property, or safety of Puncak Hartajaya, our users, or others;
• In connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymize it.

7. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

If you access our services from outside the country in which our servers or service providers are located, your information may be transferred to, stored, and processed in a different jurisdiction. Where required, we take steps intended to ensure such transfers comply with applicable data protection laws.

9. Your Rights

Depending on your location and applicable law, you may have rights regarding your personal data, which may include the right to access, correct, delete, or restrict the use of your information, the right to data portability, and the right to withdraw consent where processing is based on consent. To exercise any such rights, please contact us using the details provided on our Contact page.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies before providing any information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised version on this page with an updated "Last updated" date. Continued use of our website or services after changes become effective constitutes acceptance of the revised Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out through the contact information listed on our Contact page.